Frequently Asked Questions
Would I receive a phone call?
Absolutely! You'll get a call from one of our lovely representatives before or after you sign the purchase agreement.
Do you offer shipment?
YES! We ship directly from our storage facility to anywhere in the UK. We can also ship internationally. Please contact us for current rates.
Why don't you offer free shipping?
Shipping costs are not included. The cost of delivery is calculated depending on the shipping option you select when placing your order.
Can I pick up?
YES!! You can save even more money by picking up directly at our storage facility. We welcome visitors and can arrange tours of our storage facility (subject of appointment). Please remember that pick up means managing transportation on your own.
How long will delivery take?
Delivery usually takes 5–25 days depending on shipping method. Express shipping may take only a few days.
What payment methods do you accept?
We accept bank wire transfer. This is safe and protected by bank-level security.
Do you offer financing?
Not yet. We work with lenders and will add financing soon.
Can I trade in my used unit?
No. To keep prices low, we do not take trade-ins. Selling privately gets you a higher value.
Do you provide a warranty?
Yes, all of our new inventory comes with a full 5 year warranty. All of our used units come with a full 2 year warranty. If you need your unit serviced, simply contact us and we can help you locate a qualified repair shop in your area. We will then arrange the warranty paperwork as quickly as possible. Please remember that all warranty work must first be pre-approved by a representative from our company.
Do you have questions or need assistance?
Please contact us — our customer service team is always happy to help.
Terms and Conditions of Money Back Guarantee
Place an order today and take advantage of our Special Savings Event!
for any purchase!
for any Living Quarter purchase!